Privacy Policy
Last Updated: June 2026
1. Introduction
HairPlay Spa ("we," "us," or "our") operates the website at scalp.hairplayspa.com. This Privacy Policy explains how we collect, use, share, and protect information when you visit our site or book our services.
2. Information We Collect
- Booking information (name, email, phone number, appointment details) when you schedule through our Vagaro booking system.
- Usage data collected automatically through cookies and tracking tools, including the Meta Pixel, such as pages visited, time on site, and referring URLs.
- Information you voluntarily provide when you contact us by phone, text, or email.
3. How We Use Your Information
- Process and confirm your bookings and send appointment reminders and follow-up communications.
- Measure and improve the performance of our advertising on Meta (Facebook and Instagram) using the Meta Pixel and the Meta Conversions API.
- Improve our website and services.
We do not sell your personal information.
4. How We Share Data with Advertising Partners (Meta)
To understand whether our ads lead to bookings, we share certain booking and conversion events with Meta Platforms, Inc. (Facebook and Instagram). Specifically:
- Identifiers such as your email address and phone number are converted into an irreversible, encrypted form ("hashing") before they are shared. We do not send Meta your readable email, phone number, or name. Meta matches the hashed data against its own records to measure ad performance and cannot recover the original values from us.
- When you complete a booking, certain information (such as a hashed version of your email address) may be shared with Meta both through browser-based tracking (the Meta Pixel) and directly from our servers via the Meta Conversions API. This helps us measure whether our ads led to a booking. You can opt out of personalized advertising through your Meta ad preferences.
- The data we share relates to wellness and relaxation services. We do not intentionally share information that reveals a health condition or medical diagnosis.
You can limit or opt out of this sharing, see "Your Choices and Rights" below.
5. Cookies and Tracking Technology
This site uses cookies and tracking pixels, including the Meta Pixel, to understand how visitors interact with our site and to deliver relevant ads. You can disable cookies through your browser settings, which will stop browser-based (Pixel) tracking. As described in Section 4, some measurement data is shared server-side and is not affected by your cookie or browser settings; to limit that, contact us using the details below.
6. Your Choices and Rights
You may:
- Request access to, correction of, or deletion of your personal data.
- Ask us to stop sharing your data with Meta for advertising measurement.
- Manage ad personalization directly in your Meta account settings (Facebook/Instagram "Ad Preferences").
To exercise any of these, email admin@hairplayspa.com or call (405) 494-0560.
7. Third-Party Services
Our booking system is operated by Vagaro. Payment and appointment data is also subject to Vagaro's own Privacy Policy. We are not responsible for the privacy practices of third-party platforms, including Meta and Vagaro.
8. Data Retention
We retain booking and contact information for as long as necessary to provide our services and comply with applicable legal obligations.
9. Children's Privacy
Our services are intended for adults (18+). We do not knowingly collect information from individuals under the age of 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact
HairPlay Spa
8405 N Rockwell Ave, Ste 6, Oklahoma City, OK 73132
(405) 494-0560
admin@hairplayspa.com